General Terms and Conditions

Updated on April 24, 2019.

These General Conditions (“Conditions”) shall apply to the sale, supply, and replacement of hardware (“Products”) and the provision of services (“Services”) by K-Patents Oy, K-Patents Inc., and K-Patents Shanghai Co. Ltd (hereinafter each individually “K-Patents”) to K-Patents’ customer (“Customer”). The contracting K-Patents entity is identified in K-Patents’ quotation and/or acknowledgement of order.

Read the full General Terms and Conditions here (PDF). 

2. Returns

When returning instruments or spares to K-Patents you must fill a Request for Return Materials Authorization (RMA) prior to shipping any products or items to K-Patents. RMA shall be submitted to K-Patents technical support department. Please proceed to Return Policy and Request for Return Materials Authorization (RMA) for details.

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