K-Patents Process Refractometers and support services are available to customers anywhere in the world. Application, installation and technical assistance are provided both locally by the representatives, and also by the headquarters in Finland and the subsidiaries in the U.S. and China.
The range of K-Patents applications is wide as most liquid processes require continuous monitoring of concentrations to help maintain quality and to reduce costs.
K-Patents serves the target industries according to their different natures and technology requirements. To ensure a high standard of products and services, the industries have been divided into following groups:
K-Patents is close to the front-line in all its functions: production, technical support, marketing, research and development.
K-Patents has an ISO 9001 certified quality system, which covers all its functions. The quality performance is improved by critical self-assessment, internal auditing and feedback system. The chain of quality starts from the subcontractors, whom K-Patents maintains a quality contracting and regular auditing system with. The quality contracting is currently being extended to sales distributors and service operations. The internal quality functions, from verification of incoming products to packing and delivery, are based on defined procedures.
Furthermore, all major K-Patents innovations are protected by patents in USA, Europe and Japan – it is a principle, which the company wants to highlight in its name.